About

About Bickerstaff Insurance.

At Bickerstaff Insurance, we are dedicated to serving as your trusted partner in insurance — not just a provider, but an advocate for your peace of mind. As an independent insurance agency, we work for you, not a single carrier, giving you access to a wide range of trusted insurance options tailored to your unique needs. Our goal is to simplify the insurance process, help you make confident decisions, and protect what matters most to you — your family, your home, your business, and your future.

Our Mission
Guidance, Protection & Long-Term Support.

Our mission is simple yet meaningful: to provide guidance, protection, and peace of mind to every client we serve. We strive to help you plan ahead by creating a solid strategy for financial security — grounded in care, integrity, and community values. We see our work as more than insurance — it’s a commitment to helping families and businesses thrive, adapt, and feel confident about their coverage both now and in the future. As your life changes, we are here to support you every step of the way.

Why Clients Choose Us.

Independent and client-focused

We work for you, not one insurer.

Experienced professionals

Our team brings decades of combined knowledge in insurance and service.

Local community roots

We live, work, and serve right here — giving us a deep understanding of your needs.

Ongoing support

As circumstances change, we adjust coverage accordingly.

Leadership Team.

Meet the team committed to protecting what matters most with trusted guidance and personal service.

Jeff Bickerstaff

CLTC - Agency Owner

Tiffany Burton

Office Manager / Associate Agent

Sherry Halliday

Customer Service Manager / Associate Agent

Crest Bonin

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Emily Bickerstaff

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Our Insurance Approach: Personalized, Trusted, Independent.

Choosing the right insurance partner is an important decision. At Bickerstaff Insurance, we believe that your coverage should be as unique as you are. That’s why we take the time to truly understand your situation, explain your options clearly, and design insurance plans that fit your goals — all while ensuring affordability and comprehensive protection.

Because we represent multiple carriers, we are able to compare plans across the market and bundle coverage where possible, keeping everything conveniently under one “roof.” This helps eliminate the confusion of managing multiple policies and streamlines your service experience with us.

Ready for a clearer view of your insurance?

Whether you’re reviewing existing coverage or exploring new options, we’re here to help you make informed decisions.

Jeff Bickerstaff

CLTC - Agency Owner

You probably could say Jeff Bickerstaff has been helping people most of his adult life.  Primarily, he helps his clients protect the people and property that are important to them – family, homes, automobiles and more. But Jeff also gives of his time in the surrounding communities, serving as mayor of Sachse, TX, after serving on the city council for 10 years; is a certified storm spotter for the National Weather Service and hosts the 3296 Weather podcast; is the secretary of the Rotary Club of Garland; enjoys being an academic tutor for the Garland ISD; and is a volunteer at 5 Loaves Food Pantry in Sachse.

A lifelong resident of north Texas, Jeff graduated from Garland High School and has lived in Sachse since 1999. He and his wife, Leslie, have three children – Emily, Allison and Nathan.

Tiffany Burton

Office Manager / Associate Agent

Tiffany is a veteran of the insurance world, working over the years with some of the nation’s biggest names – Geico, Mercury, State Farm and Nationwide. She has spent the last two decades at this agency. Tiffany says the most enjoyable part of her job is “educating our clients and potential clients about policy coverage in order for them to make the best decision for their family.” As the leader of the “ultimate girls club,” Tiffany is the mother of four daughters and one granddaughter. In her spare time, she enjoys spending time with her family, cooking with her daughters, and singing acapella gospel music.

Sherry Halliday

Customer Service Manager / Associate Agent

Like Jeff, Sherry grew up in Garland, TX but has lived in Sachse for more than 20 years. Her knowledge and familiarity with the Collin/Dallas/Rockwall county area is a big asset to Bickerstaff Insurance clients. Sherry has spent more than 25 years in the insurance business. She and her husband have two children. One of her favorite things to do is make homemade cards to send to family and friends “to let them know someone is thinking of them.” She also loves spending time with family and friends.

Crest Bonin

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A proud Louisiana native who now calls Texas home since 2006!  I understand how quickly life can change in an instant!  My own experience brought not only deep emotional heartbreak but also unexpected financial uncertainty which led me into the insurance industry.  Life showed me the real challenges families face, and it inspired my commitment to helping others protect what matters most.  

With years of experience in sales and client care, I am excited to join Bickerstaff Insurance. I am honored to be part of a team built on the principles of empathy, trust and exceptional service.  At Bickerstaff insurance, we believe insurance isn’t just a policy — it’s a promise of protection for your family’s future.

Our mission is simple: to help you find the coverage that fits your life, so your loved ones stay protected no matter what tomorrow brings.